Privacy and Cookies Policies

Welcome to Brookhouse! At Brookhouse, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, interact with us, or use our services.

1. Information We Collect

We may collect the following types of personal data:

Personal Identification Information: Name, email address, phone number, and any information you provide through contact forms or other communication channels.
Professional Information: Details related to your educational institution, project requirements, and preferences.
Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on the site.
Transaction Information: Payment details and order history when purchasing from our discounted furniture catalogue or other services.

2. How We Use Your Information

We use your data to:

Provide and improve our services, including educational design, refurbishment, and FF&E packages.
Respond to inquiries and provide customer support.
Process transactions and deliver products or services you’ve requested.
Send updates, marketing communications, and special offers (with your consent).
Analyze website usage and improve functionality.
Comply with legal obligations and protect our legal rights.

3. How We Share Your Information

We may share your data with third parties in the following circumstances:

Service Providers: To help us operate our website and provide our services (e.g., payment processors, logistics providers).
Legal Obligations: When required by law or to protect the rights, property, or safety of Brookhouse, our clients, or others.
Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of the transaction.

We will never sell your personal data to third parties.

4. How We Protect Your Data

We take data protection seriously and use appropriate technical and organizational measures to safeguard your information. This includes encryption, secure servers, and restricted access to personal data.

5. Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of your personal data.
Correction: Request corrections to inaccurate or incomplete information.
Deletion: Request the deletion of your personal data where applicable.
Objection: Object to the processing of your data for marketing or other purposes.
Data Portability: Request transfer of your data to another organization or directly to you.

To exercise your rights, contact us at [Insert Contact Email].

6. Retention of Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

7. Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices of these third-party sites and encourage you to review their policies.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Cookies Policy

This Cookies Policy explains how Brookhouse uses cookies and similar tracking technologies on our website.

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help websites function properly, remember your preferences, and provide a better browsing experience.

2. How We Use Cookies

We use cookies to:

Enhance website functionality and improve user experience.
Analyze website traffic and usage patterns.
Provide personalized content and targeted advertising.
Remember your preferences and login details.

3. Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly (e.g., session cookies).
Performance Cookies: Help us analyze website performance and usage (e.g., Google Analytics).
Functional Cookies: Remember your preferences and enhance functionality (e.g., language settings).
Advertising Cookies: Deliver personalized ads and track ad performance.

4. Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

Delete cookies.
Block cookies.
Set preferences for specific websites.

Note: Disabling cookies may affect the functionality of our website.

5. Third-Party Cookies

We may allow third parties to place cookies on our site for advertising, analytics, and other purposes. These third parties include:

Google Analytics
Social media platforms (e.g., Facebook, LinkedIn)

Please review their privacy policies to understand how they use your data.

6. Updates to This Cookies Policy

We may update this Cookies Policy from time to time. Changes will be posted on this page with a revised effective date.